Terms of Service

Fair terms. No surprises. You own what you buy.

Last updated: January 19, 2026

The Short Version

Buy once, own forever

No subscriptions, no expiration.

30-day refund

If it doesn't work for you, get your money back.

Your data is yours

We can't access it, even if we wanted to.

Free updates

Bug fixes and patches are always free.

No shady stuff

Don't use Genesis for illegal activities.

Fair limits

Our liability is capped at what you paid.

Agreement to Terms

By purchasing, downloading, or using Genesis Platform, you agree to these Terms of Service. If you disagree, do not use the software.

These Terms constitute a legally binding agreement between you and Genesis Platform.

1. License Grant

Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable (except as specified), perpetual license to use Genesis Platform software.

Starter License: 1 user, personal or commercial use

Professional License: Up to 5 users, commercial use, priority support

Enterprise License: Unlimited users, commercial use, custom agents, API access

You own the license forever. No expiration. No recurring fees.

2. License Restrictions

You MAY NOT:

• Reverse engineer, decompile, or disassemble the software

• Remove or modify copyright notices or license terms

• Resell or sublicense the software for profit

• Use the software for illegal activities

• Share your license key with unauthorized users

You MAY:

• Use Genesis for commercial business operations

• Install on multiple devices (within user limits)

• Transfer license once per year (contact support)

• Create backups and copies for personal use

3. Ownership

Genesis Platform: We own the software, code, and intellectual property

Your Data: You own 100% of your data, inputs, outputs, and business information

Custom Agents: If commissioned, you own the custom agent code (we retain development rights)

Integrations: Third-party services (Google, Meta) retain their respective ownership

4. Payment & Refunds

One-Time Payment: Pay once, own forever. No subscriptions.

30-Day Money-Back Guarantee: Full refund if requested within 30 days of purchase

Upgrades: Purchase additional agents or upgrade license tier anytime. We credit previous payments.

Payment Processing: Handled by Stripe. Prices in EUR. Taxes may apply based on location.

5. Software Updates

Free Updates: Bug fixes, security patches, and minor updates are free forever

Major Updates: Significant new features or agents may be offered as separate purchases

Auto-Updates: Optional. You control when to update (recommended for security)

No Forced Upgrades: Your version works forever, even if you never update

6. Support

Community Support: Free for all users via Discord and documentation

Email Support: Standard response within 48 hours (business days)

Priority Support: Professional/Enterprise licenses - 24-hour response time

Custom Development: Enterprise licenses include 1 custom agent per year

No Guaranteed Uptime: Genesis is local software. We don't control your machine.

7. Warranties & Disclaimers

AS-IS SOFTWARE: Genesis is provided "as is" without warranties of any kind

NO GUARANTEE OF RESULTS: We don't guarantee specific business outcomes

FITNESS FOR PURPOSE: We don't warrant Genesis is suitable for your specific needs

THIRD-PARTY SERVICES: We don't control or guarantee availability of integrations (Google, Meta, etc.)

That said: We build quality software and stand behind it. If something breaks, we'll fix it.

8. Limitation of Liability

MAXIMUM LIABILITY: Our total liability is limited to the amount you paid for your license

NO CONSEQUENTIAL DAMAGES: Not liable for lost profits, data loss, or business interruption

EXCEPTION: Liability for gross negligence, fraud, or violations of law cannot be limited

Your Data is Local: We're not responsible for data loss on your machine. Backup regularly.

9. Third-Party Integrations

Genesis connects to third-party services (Google, Meta, Shopify, Stripe, etc.) via APIs

YOU are responsible for:

• Compliance with third-party terms of service

• API costs (if any) charged by those services

• Data policies of integrated platforms

WE are responsible for:

• Secure storage of your OAuth tokens

• Proper implementation of API standards

• Transparent disclosure of what data is sent where

10. Prohibited Uses

You may NOT use Genesis for:

• Illegal activities (fraud, hacking, spam)

• Violating third-party rights (copyright infringement, data theft)

• Creating malware or harmful software

• Harassment, abuse, or discrimination

• Cryptocurrency mining or resource abuse

We reserve the right to revoke licenses for prohibited use.

11. Data Privacy

Local-First: Your data stays on your machine

No Backdoors: We cannot access your data remotely

Encryption: All sensitive data encrypted at rest and in transit

Your Control: You decide what to share with third-party services

See our Privacy Policy for full details.

12. Termination

You may stop using Genesis anytime. Your license remains valid.

We may revoke your license if you:

• Violate these Terms

• Use Genesis for illegal activities

• Abuse support or commit fraud

Upon termination: Software stops working. You may request a refund if within 30 days.

13. Changes to Terms

We may update these Terms from time to time

Material changes will be notified via email or in-app

Continued use after changes means acceptance

If you disagree with new terms, stop using Genesis and request a refund

14. Governing Law

These Terms are governed by [Jurisdiction - to be added]

Disputes will be resolved via arbitration or local courts

EU users retain consumer protection rights under GDPR and local law

15. Contact

Legal Questions: [email protected]

Support: [email protected]

License Transfers: [email protected]